FAQ
All your questions about rb88 answered in one place
Deposits, withdrawals, cricket betting, mobile play, and account security — everything you want to know is right here, explained simply.
Whether you are new to rb88 or have been playing for a while, small questions come up all the time. How do you deposit with bKash or Nagad, what do you do if the site loads slowly on mobile, when does your money arrive after winning a cricket bet — we have organized answers to more than 20 questions across five categories. Every answer is written with Bangladeshi players in mind, in plain and straightforward language.
All Categories
rb88 FAQ
Click on any section below to expand its questions. If you cannot find your question here, ask our 24/7 support team.
How to Deposit Money
Log in to rb88, go to the "Deposit" option, and select Nagad as your payment method. Enter the amount (minimum ৳100) and send it to the provided Nagad number. Enter the payment reference number in the form and confirm — your balance will usually be added within a few minutes. Always use your own Nagad account.
rb88 currently accepts deposits through five methods: bKash, Nagad, Rocket, Upay and bank transfer (major commercial banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank). The minimum deposit is ৳100 for each method. There are no extra charges.
Regardless of the method — bKash, Nagad, Rocket, Upay, or bank — the minimum deposit limit is ৳100. Sending less than this amount cannot be processed by the system. There is no fixed upper limit for larger amounts, but it is a good idea to contact support for high-value deposits.
First, get the transaction ID (TxID) from bKash. Then check whether you entered that reference correctly in the rb88 deposit form. If everything looks right and more than 30 minutes have passed, email [email protected] directly with your transaction ID or contact us via live chat.
No, there are no extra steps. When you make your first deposit, a 150% bonus of up to ৳10,000 is added automatically. For example, if you deposit ৳1,000, you will receive a ৳1,500 bonus and your total balance will be ৳2,500. The wagering requirement for the bonus is 20x (on the bonus amount only).
Mobile Use
Yes, rb88 is fully mobile-friendly. The site works well on Chrome, Firefox, or Samsung Internet on any Android or iOS smartphone. There is no need to download a separate app — just open rb88.mom and play as normal.
First, clear your browser cache: in Chrome, go to Settings → Privacy → Clear Browsing Data → Cached Images and Files. Then reload the page. If the problem persists, check your internet connection and try switching between Wi-Fi and mobile data.
Open rb88.mom in Chrome, tap the three-dot menu on the right, and select "Add to Home Screen." This will add the site as a shortcut on your home screen so it works like an app, and you will not need to type the URL every time.
After your connection is restored, refreshing the page will bring most games back to their previous state. For slot games, if a spin was already completed, the result is saved on the server. However, if a bet was active at the exact moment the connection dropped, you can contact support and request a log check.
Cricket Betting
The most played markets in cricket at rb88 are: Match Winner (which team will win), Toss Winner, Total Runs (over/under), First Wicket to Fall, Top Batsman, and Series Winner. These markets see the most betting activity in T20 and BPL matches.
Yes, you can combine multiple bets into an accumulator bet (or parlay). The odds of each bet are multiplied together, so the potential payout increases significantly. Keep in mind — if any single bet loses, the entire accumulator is lost. Bet with an understanding of the risk.
Total returns are easy to calculate with decimal odds: bet amount × odds = total payout. For example, a ৳1,000 bet at odds of 1.85 would return ৳1,850 if you win (including your original ৳1,000). Higher odds mean a higher potential payout — but the system considers that team less likely to win.
Yes, rb88 offers live in-play betting. You can place bets after the match has started, and odds are updated in real time. For example, in a T20 match between Bangladesh and India, you can adjust your bets after the powerplay based on how the game is going.
If a match is cancelled or abandoned without an official result, all bets are generally declared void and the original stake is refunded. If the match is completed under the D/L method, that result is used. Check the terms and conditions for specific rules.
How to Withdraw Money
The minimum withdrawal amount from rb88 is ৳500. The system will not accept a request below this amount. Successful withdrawals are usually completed within 5 to 30 minutes. All withdrawal requests go through a security verification process.
Yes, absolutely. For security reasons, rb88 only processes withdrawals to a bKash, Nagad, Rocket, or Upay account that is registered in the account holder's name. Sending to someone else's number is not possible, as this is part of our anti-money laundering policy.
Under normal circumstances, withdrawals are completed within 5–30 minutes. If more than 30 minutes have passed and it is still showing as pending, contact us via live chat or email [email protected] with your withdrawal ID. The support team will let you know if additional verification is needed.
Yes, rb88's withdrawal system operates 24 hours a day, 7 days a week. Withdrawal times at night or on Fridays and Saturdays are generally the same — 5 to 30 minutes. If bKash or Nagad are occasionally undergoing overnight maintenance on their own servers, there may be a slight delay.
Stay Safe
rb88 keeps all user data protected with SSL (TLS) encryption. This means your password, payment details, and personal information travel fully encrypted between your browser and the server — third parties cannot read it. The padlock icon next to the address in your browser confirms this.
Always go to rb88 by typing rb88.mom directly into your browser or using a bookmarked link. Do not click on links sent from unknown Facebook pages, WhatsApp groups, or SMS messages. Fake site URLs are usually unusual — such as rb88-bd.com or rb88-login.net. If you come across any such site, please let us know.
Change your password as soon as possible and immediately email [email protected] or contact us via live chat. The support team can temporarily lock account access and review login logs. Taking immediate action reduces the risk of loss.
A strong password should have at least 12 characters and combine uppercase letters (A-Z), lowercase letters (a-z), numbers (0-9), and special characters (!, @, # etc.). Keep a separate password just for rb88 — do not use a password from another site here.
Never share your OTP, bKash PIN, or Nagad PIN with anyone — no rb88 staff member or support agent will ever ask for this information. If someone asks for this over a call, message, or email and claims to be an rb88 representative, it is a fraud attempt. Hang up immediately and let us know.
Have more questions? We are ready to help
For any issue, our support team is available seven days a week, twenty-four hours a day — in both Bengali and English.